Your Dream Kitchen Starts Here

Privacy Policy

Last updated: March 2026

Who We Are

The Cabinet Door Shop ("we", "our", "us") operates the website https://www.thecabinetdoorshop.co.uk.

Registered address: 21 Victoria Terrace, Hove, East Sussex BN3 2WB

Contact email: info@thecabinetdoorshop.co.uk

Phone: 01273 746510

What Data We Collect

We may collect the following personal data:

  • Enquiry & free-measure requests: Name, email address, phone number, your address (so we can visit to measure), the service you're interested in (full refurbishment, door replacement, project management or similar), your rough timeline, and any message or notes you provide.
  • Analytics data: When you consent to analytics cookies, we collect anonymous usage data including pages visited, time on site, and referring source via Google Analytics.
  • Technical data: When you load the location map on our site, the map tile provider may receive your IP address and browser information in order to serve map tiles. This data is not stored by us.

How We Use Your Data

  • To respond to your enquiries submitted through our contact form.
  • To arrange and carry out free no-obligation measure-up visits, produce 3D kitchen designs and itemised quotes, and follow up on those quotes.
  • To deliver and install the kitchen or replacement doors you order, and to coordinate any third-party trades involved in your project.
  • To understand how visitors use our website and improve our services (analytics, with consent).

Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

  • Consent: For analytics cookies. You can withdraw consent at any time via our cookie settings.
  • Legitimate interest: For essential website functionality and security.
  • Contractual necessity: To respond to your enquiries and to process bookings you make through our website.

Data Retention

Enquiries and measure-up requests are retained for 12 months unless you request earlier deletion. Records relating to kitchens we have designed, supplied or fitted are retained for up to 7 years to honour warranties and respond to after-care questions. Analytics data is retained in accordance with Google Analytics' data retention settings (default 14 months).

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to or restrict processing of your data.
  • Data portability.
  • Withdraw consent at any time (without affecting the lawfulness of processing before withdrawal).

To exercise any of these rights, contact us at info@thecabinetdoorshop.co.uk.

Third Parties

We share data with the following third-party processors and services:

  • Bulldogs Digital Ltd: our website provider. Processes contact form submissions and blog content on our behalf. Data is stored on UK and EU servers.
  • Google Analytics: website usage analytics (with your consent). Data may be processed outside the UK. See Google's Privacy Policy.
  • Vercel: website hosting. Data may be processed outside the UK. See Vercel's Privacy Policy.
  • Supabase: image hosting and storage. See Supabase's Privacy Policy.
  • CARTO (CartoDB) & OpenStreetMap: provide map tiles for the location map shown on our website. Your IP address and browser information may be transmitted when loading map images. No personal data is stored. See CARTO's Privacy Policy.
  • Google Maps: used for the embedded showroom location map on our contact page. When this map loads, your IP address and browser information may be sent to Google. See Google's Privacy Policy.

International Transfers

Some of our third-party processors (Google, Vercel, Supabase, CARTO) may process data outside the UK. Where this occurs, appropriate safeguards are in place, including Standard Contractual Clauses and adequacy decisions, to make sure your data is protected.

Cookies

For detailed information about the cookies we use, please see our Cookie Policy.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

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